If you look at any organization or system that needs to be highly reliable. i.e. Provide consistent reliable service. Where Excellence really matters. It’s one thing to say I really want our finance department to be an example of absolute excellence because it really matters. If you look at a surgical Suite, Excellence really matters. If you look inside an airline cockpit, Excellence really matters.
Everything they do is routine. There is nothing that is not a routine. They all run off checklists. They all do things exactly the same way every single time. That’s how they repeat Excellence.
If you have had the idea that you’re going to repeat Excellence without routine, what you are really hoping for is Excellence through Good Fortune. Which is an accident. Excellence is not only based on routines, Excellence requires routine.
So if you are somebody who is looking for a silver bullet, a new technique(s), we aren’t interested in teaching you the Leveraged Wisdoms. We don’t want you to use them in that way. We want you to decide who you want to be. When you hear one of our Wisdoms, we you want you to say that is who I want to be. That is the person I need to be. Somebody who will be more effective if I were to do that every day. To make it a routine and practice it all the time everywhere.

We believe in taking one behavior and using it in every situation for the next six to eight weeks. So you can really work on this behavior because if you don’t apply this everywhere, it will never be who you are and it will be perceived as a technique. Where you are trying to manipulate someone. Which they will sense and resist.
We want you to use the wisdoms with your kids, your friends, at work, and everywhere in your life. We want these behaviors to become a part of who you are. And the only way to do that is when you are applying them everywhere.
This is just a better way of looking at life. Hacks and shortcuts usually come up short. Go deeper and look for the better path. Require what you learn to become a part of your character, part of who you are.
Life is measured in time. Time is measured in change. Thus, life is measured in change.